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TERMS AND CONDITIONS

Welcome to the Vital NMX LLC family ("Vital NMX," "we," "us," or "our") and our line of high-quality natural, herbal, and nutritional supplements, as well as vitamins and wellness products (collectively the "Products"). Our Products are available through our website: www.vitalnmx.co ("Website").
We are pleased to provide you, our valued visitors ("Visitors") and customers ("Customers"), with secure access to our Products through our Website. The Website and the Products contain materials such as text, graphics, images, sound recordings, audiovisual works, software, and other material provided by and on behalf of Vital NMX (collectively "Content"). Please note that all of our Content is subject to our Terms and Conditions set forth below. By accessing our Website or purchasing our Products, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy.
You also agree to be bound by our Privacy Policy, which can be found at: www.vitalnmx.co/pages/privacy-policy, together with our Terms and Conditions (collectively the "Agreement"). We kindly ask you not to use our Website and/or Products if you do not agree with the terms of the Agreement. Please note that we reserve the right to change these Terms and Conditions from time to time, with or without notice.

PLEASE READ THE FOLLOWING IMPORTANT TERMS AND CONDITIONS REGARDING "NOT MEDICAL ADVICE." THEY ARE THERE TO PROTECT YOU. ENSURE YOU RELY ON YOUR DOCTOR'S GUIDANCE FOR QUESTIONS REGARDING ANY MEDICAL CONDITION OR WELLNESS PRODUCTS YOU MAY USE.

1. NOT MEDICAL ADVICE
You acknowledge and agree that Vital NMX does not provide medical care, medical opinion, medical advice, diagnosis, or treatment of any kind. Furthermore, you acknowledge and agree that Vital NMX does not evaluate the need to seek medical care through the Website, the Products, or any Website Content. The Website, Products, and Content are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment.
You should not use the information on the Website to diagnose or treat a health problem or disease, or to prescribe any medication or other treatment. Always seek the advice of your physician or other qualified health provider before taking any natural, herbal, or nutritional supplement, or any vitamin. Never disregard professional medical advice or delay seeking it because of something you have read on the Website. If you think you may have a medical emergency, call your doctor or 911 immediately.

2. USE OF OUR WEBSITE

  • Visitors: Can browse the Website to learn more about our Products, view Content, and contact our service center.

  • Customers: Can purchase Products, create and access a personal account, and post Customer Content. Customers must provide a valid email address/phone number for order updates.


3. PRODUCT DESCRIPTIONS AND AVAILABILITY
We attempt to be as accurate as possible with our descriptions. However, we do not warrant that Product descriptions or Content are error-free, complete, or current. If a Product offered by us is not as described, your sole remedy is to return it to us.

  • Shipping: Standard shipping delivery is approximately 5 business days. All orders are shipped via FedEx, UPS, or USPS with a verifiable tracking number.

  • Returns: Products can be returned within 30 days of receipt for a full refund, as described in our Return Policy: www.vitalnmx.co/pages/returns.


4. COMMUNITY RULES
To maintain a safe community, you agree NOT to:

  • Use the Website for illegal purposes or market research for competitors.

  • Upload Content that infringes on copyrights, trademarks, or privacy rights.

  • Harass, threaten, or impersonate any person or entity.

  • Attempt to decompile, reverse engineer, or disrupt the Website software.

  • Use automated means (robots, spiders, scrapers) to download data.

  • Frame or utilize framing techniques to enclose any trademark or logo of Vital NMX.


5. USERNAME AND PASSWORD
You are responsible for the confidentiality of your account credentials. We reserve the right to delete or change your Password or Registration Name at any time for any reason.

6. PAYMENTS
By ordering Products, you agree to pay the purchase price and all applicable charges. You represent that you are the valid owner or authorized user of the payment method provided.

7. INTELLECTUAL PROPERTY
The Content is protected under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You have no rights in or to the Content and you will not use the Content except as permitted under this Agreement.

8. CUSTOMER CONTENT
You acknowledge that once you submit Customer Content (reviews/comments), it becomes accessible to others; there is no confidentiality regarding such content. YOU, AND NOT VITAL NMX, ARE ENTIRELY RESPONSIBLE FOR ALL CUSTOMER CONTENT YOU UPLOAD.
 
9. REPOSTING YOUR SOCIAL MEDIA CONTENT
From time to time, the social media accounts of Vital NMX may repost a consumer's photos, experiences, or stories from their personal social media account. Vital NMX will not repost your personal social media content ("User Generated Content" or "UGC") without first obtaining your express written consent.
By agreeing to allow Vital NMX to use your UGC, you represent and warrant that (i) you own all rights to your UGC and have the right to grant Vital NMX a license to use the UGC (including any material incorporated in the UGC), (ii) you have express permission from any person, living or dead, in the UGC to use their likeness, (iii) the UGC does not contradict or infringe upon the copyrights or other intellectual property, moral rights, privacy or publicity rights, and (iv) the UGC does not in any way violate any law, nor the applicable terms of use, privacy policy, or other applicable rules or conditions of the social media platform.
Furthermore, by allowing Vital NMX to use your UGC, you agree to grant Vital NMX an irrevocable, perpetual, non-exclusive, fully paid, royalty-free, sublicensable right and license to reproduce, transmit, exhibit, comment on, edit, modify, alter, exploit, create derivative works, combine with other works, and otherwise distribute the UGC and all elements of the UGC, including, without limitation, the photo and likeness of any person incorporated therein, in any and all media now known or hereafter developed, worldwide, in perpetuity, without compensation, permission, notification, attribution, or restriction from you or any third person.
 
10. COMMUNICATION WITH US
When you send us an email, we request that you do not send us any content that contains confidential information. With respect to all emails you send to us, including but not limited to feedback, questions, comments, and suggestions, we shall be entitled to use any ideas, concepts, know-how, or techniques contained in your messages for any purpose whatsoever including but not limited to developing, producing, and marketing products and services incorporating such information.
 
11. USE OF PERSONAL INFORMATION
Your use of the Website and purchase of Products may involve the transmission to us of certain personally identifiable information ("Personal Information"). Our policies regarding the collection and use of such Personal Information are governed according to our Privacy Policy, on our Website: www.vitalnmx.co/pages/privacy-policy, incorporated herein by reference in its entirety.
 
12. NO WARRANTIES / LIMITATION OF LIABILITY
THE WEBSITE, THE PRODUCTS, THE CONTENT, AND THE CUSTOMER CONTENT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTY ARISING FROM A COURSE OF DEALING, PERFORMANCE, OR USAGE OF TRADE.
IN CONNECTION WITH CLAIMS OF ANY WARRANTY, CONTRACT, OR COMMON LAW: (I) WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, OR DAMAGES RESULTING FROM LOSS OF DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE WEBSITE OR ITS CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE PRODUCTS OR THE CONTENT SHALL BE LIMITED TO THE MONEY YOU HAVE PAID IN CONNECTION WITH THE USE OF THE PRODUCTS, OR THE CONTENT SHALL BE LIMITED TO THE MONIES YOU HAVE PAID TO US IN CONNECTION WITH YOUR USE OF THE PRODUCTS DURING THE THREE MONTHS PRECEDING THE EVENTS GIVING RISE TO THE CLAIM.
 
13. EXTERNAL SITES
The Website may contain links to third-party websites ("External Sites"). These links are provided solely for your convenience and not as an endorsement by us of the content on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites.
 
14. PROVISIONS REGARDING MINORS
All purchases of our Products must be made by adults 18 years of age or older, and all users who register on our Website must be 18 years or older or provide parental consent.

15. INDEMNIFICATION
You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees, and assigns harmless from any claim, action, or demand, including without limitation, reasonable legal and accounting fees, arising or resulting from: (i) your breach of our Terms and Conditions; (ii) your misuse of the Content, the Website, or the Products; and (iii) your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right.
 
16. COMPLIANCE WITH APPLICABLE LAWS
We sell our product on the Website within the United States. We make no claims regarding whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Website, the Services, or the Content from outside the United States, you do so at your own risk.
 
17. TERMINATION OF THE AGREEMENT
We reserve the right, in our sole discretion, to restrict, suspend, or terminate your account, this Agreement, and your access to all or part of the Services, at any time and for any reason, without prior notice or liability.
 
18. DIGITAL MILLENNIUM COPYRIGHT ACT
Vital NMX respects the intellectual property rights of others. Our designated agent under the Digital Millennium Copyright Act (the "Act") to receive any Notice of Claim for Infringement is as follows:
Vital NMX LLC Attention: legal@vitalnmx.co 3785 NW 82nd Ave, Suite 408, Doral FL 33166
 
19. MANDATORY ARBITRATION
In the event that a dispute arises under or related to this Agreement or the Products, either party may definitively and exclusively choose to resolve the dispute through mandatory arbitration under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration panel shall consist of three (3) arbitrators. The site of arbitration shall be Miami, Florida.
 
20. CLASS ACTION WAIVER
YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
 
21. MISCELLANEOUS
This agreement is governed by the internal substantive laws of the State of Delaware, without regard to its conflict of law provisions. If this Agreement is terminated, the following provisions shall remain in full force and effect: “Payments", "Intellectual Property”, “Customer Content”, “Reposting Your Social Media Content”, “Communication with Us”, “No Warranties/Limitation of Liability”, “External Sites”, “Indemnification”, “Termination of the Agreement”, “Mandatory Arbitration”, and “Miscellaneous”.

These Terms and Conditions were last updated on April 7, 2026. Copyright © 2026 Vital NMX LLC. All rights reserved.
 

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